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Support Officer

Education School Support Team

Job title

Support Officer


Reports to

Support Manager


Supervises

Not Applicable


Job Purpose

  • Provide secretarial, clerical and word processing support ensuring accuracy and confidentiality. Maintenance of student database, admissions, target tracker and dealing with correspondence. Work under own initiative to ensure workload is prioritised and efficiently completed.


Key corporate accountabilities

  • To actively promote the Trust's Equal Opportunities Policy and Diversity Strategy and observe the standard of conduct which prevents discrimination taking place
  • To maintain awareness of and commitment to the Trust's Equal Opportunity Policies in relation to both employment and service delivery
  • To fully comply with the Health and Safety at Work Act 1974 etc, the Trust's Health and Safety Policy and all locally agreed safe methods of work
  • At the discretion of the Head Teacher, such other activities as may from time to time be agreed consistent with the nature of the job described above
  • To work with colleagues to achieve service plan objectives and targets
  • To participate in the Professional Development Process and contribute to the identification of own team development needs

Principal accountabilities

  • Provide secretarial, clerical and word processing support ensuring accuracy and confidentiality at all times.
  • Maintenance of student database, family contact details, target tracker and admissions data.
  • To answer and direct telephone enquiries from staff, pupils, parents and the general public.
  • Provide administrative support, e.g. photocopying, typing, filing, collation of pupil reports, receiving deliveries.
  • Distribute staff/departmental mail, opening if appropriate.
  • Report student and school issues in line with the School’s policies for health and safety, child protection, behaviour management etc.
  • Attend meetings and training sessions as required.
  • Be involved in extra curricular activities, e.g. open days, presentation evenings